Return Policy
If for any reason the shapewear you ordered needs to be exchanged for a different size, color, or style, no problem! You have 30 days from the day you receive your order to make a return. Products in the Clearance category are final sale.
We kindly ask that you try on the shapewear over your underwear.
Once your exchange request is submitted, you will receive an email with a free return label to download and attach to your package.
- The first exchange is free.
- For a second exchange, the customer is responsible for the shipping cost to our distribution center and the cost of shipping the replacement item back to their home.
The shapewear will be inspected upon receipt. If it complies with the rules of our return policy, the exchange will be processed within 3-7 days.
Cancellations:
If you need to cancel your order, you have up to 6 hours after receiving your order confirmation. Please contact us at orders@fajascolombianassale.com. After 6 hours, cancellations cannot be accepted.